Shipping Policy
At Dailee Fresh Fruits Pvt. Ltd., we are committed to delivering fresh and high-quality products safely and on time. This Shipping Policy outlines our shipping process, timelines, and delivery guidelines.
Order Processing
All orders are processed after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Timelines
- Orders are usually dispatched within 1–3 business days.
- Delivery timelines may vary depending on your location and product availability.
- Remote locations may require additional delivery time.
Delivery Coverage
We currently deliver to selected cities and regions across India. Delivery availability may vary depending on logistics and serviceability.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation. Promotional free shipping offers may be available from time to time.
Fresh Product Handling
Since our products are fresh and perishable, we take extra care in packaging and transportation to maintain quality and freshness during transit.
Order Tracking
Customers may receive order updates through email, SMS, or phone notifications once the order is confirmed and dispatched.
Delivery Delays
Delivery delays may occur due to weather conditions, public holidays, transportation issues, or unforeseen operational circumstances. We appreciate your patience and understanding in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping information. Dailee shall not be responsible for failed deliveries due to incorrect or incomplete addresses.
Damaged or Missing Products
If you receive damaged, spoiled, or missing products, please contact our customer support team within 24 hours of delivery for assistance.
Cancellation & Changes
Once an order has been processed or shipped, cancellations or modifications may not be possible. Please contact support immediately for urgent changes.
